Shipping & Return Policy
Order Processing & Production
All physical products, including art prints, apparel, and merchandise, are custom printed on demand specifically for you upon placing an order.
Because items are made to order, please allow 5 to 10 business days for production and packaging before your order ships. During peak holiday seasons or promotional launches, production times may extend up to 14 business days. You will receive a shipping confirmation email with tracking information as soon as your package is dispatched.
Domestic & International Shipping
Domestic Shipping: Orders are shipped via standard postal carriers. Estimated transit times range from 3 to 7 business days after fulfillment.
International Shipping: Transit times vary by country and carrier, typically ranging from 10 to 21 business days. International customers are responsible for any local customs duties, taxes, or import fees levied by their destination country.
Incorrect Addresses: Please double-check your shipping address prior to completing checkout. ZRScheib LLC is not responsible for packages delivered to incorrect addresses provided by the buyer. If an order is returned to us as undeliverable, the customer will be responsible for re-shipment costs.
Return & Exchange Policy
All sales are final.
Because every physical product is custom printed on demand, we do not accept returns, refunds, or exchanges for:
Buyer’s remorse or change of mind
Ordering the incorrect size, format, or paper dimensions
Unclaimed packages or refused deliveries
Please review product specifications, sizing charts, and details carefully before placing your order.
Damaged, Defective, or Incorrect Items
We take pride in high-quality craftsmanship, but if your package arrives damaged during transit or contains a manufacturing defect, we will arrange a replacement at no additional cost.
How to report an issue:
You must contact us within 14 calendar days of delivery.
Email support@zrsstudio.com with your order number, a brief description of the issue, and clear photographs showing both the damaged/defective product and the shipping packaging.
Requests submitted after 14 days of delivery, or requests without photo documentation, cannot be processed.
Contact Information
For questions regarding shipping or order status, please contact us at:
ZRScheib LLC (dba ZRS Studio)
1124 W Main St
PO Box 1
Valley View, PA 17983
Email: support@zrsstudio.com